Cleaning Operations Manager

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom OCS Full time

Job Title: Cleaning Duty Manager

Job Overview

We are seeking a highly skilled and experienced Cleaning Duty Manager to join our team at OCS UK & Ireland, a leading facilities management company. As a Cleaning Duty Manager, you will be responsible for implementing and delivering high-quality cleaning services to our clients, ensuring that our services meet the highest standards of quality, safety, and cost-effectiveness.

Key Responsibilities:

  • Develop and implement cleaning specifications and services to meet client requirements.
  • Manage financial overtime and stock control, ensuring robust practices are in place for the management and reporting of these processes.
  • Ensure all training requirements are met, and staff are suitably trained to undertake their role and fulfill their responsibilities.
  • Supervise the client's contract, ensuring services meet the requirements of interface with clients, service providers, and stakeholders.
  • Be proactive in your management approach, staying up-to-date with all aspects of the business within your region.

About You:

  • You must have the right to work in the UK.
  • Proven track record in cleaning service delivery, with a passion for challenge and excellence.
  • Excellent time management skills, with the ability to manage multiple workloads and multitask efficiently.
  • Experience in implementing, reviewing, and achieving high standards for safety, quality, cost, and an interactive, open-door management style.
  • Strong interpersonal skills, with the ability to operate and build credibility with employees and key stakeholders.
  • Excellent diplomacy skills, combined with the confidence and resilience to handle challenging situations with innovative problem-solving skills.

Benefits:

  • Access to a wide range of retail discounts.
  • Discounted gym membership.
  • Access to our Cycle to Work scheme.
  • Access to our internal colleague-led diversity and inclusion community, CHROMA.
  • Access to internal Mental Health First Aiders.
  • Immediate access to our internal Learning and Development platform, Opportunity.
  • Required professional membership fees paid for.
  • Win monthly Superstar Awards.


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