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Cleaning Operations Manager
2 months ago
Job Reference: A leading facilities management company is seeking a skilled professional to fill the role of Cleaning Operations Manager in their Newcastle office.
Job Title: Cleaning Operations Manager
Location: Newcastle
Pay Rate: £15.24 per hour
Hours per week: 37.5 hours per week
Business Overview:
OCS UK & Ireland is a leading provider of facilities management services, delivering innovative solutions to the public and private sectors. With a turnover of £1.7bn and a team of 50,000+ colleagues, we strive to make a positive impact on people and places.
Job Overview:
We are currently recruiting for a Cleaning Operations Manager to join our team in Newcastle. As a key member of our operations team, you will be responsible for implementing and delivering high-quality cleaning services to our clients.
Key Responsibilities:
- Implement and deliver cleaning specifications and services in accordance with client requirements.
- Manage financial overtime and stock control, ensuring robust practices are in place for the management and reporting of these processes.
- Ensure all training requirements are met, and staff are suitably trained to undertake their roles and fulfill their responsibilities.
- Lead the supervision of the client's contract, ensuring services meet requirements and expectations.
- Be proactive in your management approach, staying informed about all aspects of the business within your region.
About You:
- Applicants must have the right to work in the UK.
- Proven track record in cleaning service delivery, with a passion for challenge and excellence.
- Excellent time management skills, with the ability to manage multiple workloads and multitask efficiently.
- Experience in implementing, reviewing, and achieving high standards for safety, quality, cost, and customer satisfaction.
- Strong interpersonal skills, with the ability to build credibility with employees and key stakeholders.
- Excellent diplomacy skills, combined with the confidence and resilience to handle challenging situations.
Benefits:
- Wide range of retail discounts.
- Discounted gym membership.
- Access to our Cycle to Work scheme.
- Membership to our internal diversity and inclusion community, CHROMA.
- Access to our internal Mental Health First Aiders.
- Immediate access to our internal Learning and Development platform, Opportunity.
- Required professional membership fees paid for.
- Opportunity to win monthly Superstar Awards.
