Customer Service Team Lead
6 days ago
Are you an experienced leader looking to make a real impact in the defence and military industries? We are seeking a dynamic and strategic Customer Service Manager to join our team at Morgan Ryder.
About the RoleThis is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has experience managing teams in a technical or defence-related environment. You will be responsible for leading a dedicated customer service team, providing guidance and support to both in-office and remote team members, and ensuring that customers receive prompt, professional, and effective assistance across various service touchpoints.
Main Responsibilities- Lead and Motivate a Team of 6
- Manage Escalations and Resolve Complex Issues
- Oversee Export Documentation and Contract Support
- Develop and Train the Customer Service Team
- Collaborate with Senior Leadership on Strategic Planning
We are offering a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus benefits and professional development opportunities.
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Customer Service Team Lead
2 weeks ago
Liverpool, Liverpool, United Kingdom SSP Group Full timeCustomer Service Lead - Airport RetailWe are seeking a highly skilled and enthusiastic Customer Service Team Lead to join our team at SSP Group. As a key member of our retail team, you will be responsible for leading by example, promoting inclusivity and motivation, and recognizing and celebrating exceptional service within the team.In this role, you will...
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Customer Service Team Lead
3 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeJob SummaryWe are recruiting for an Executive Officer to join our team at Brook Street, working with the Home Office's Customer Services Group. In this role, you will be responsible for providing exceptional customer service, managing team mailboxes, and drafting responses to correspondence and complaints.As part of the Visas, Status, and Information...
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Customer Service Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...
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Customer Service Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeRole OverviewWe are seeking an enthusiastic and detail-oriented Customer Service Specialist to join our team at the Crown Commercial Service.About the RoleThis is a fantastic opportunity for a motivated individual to start their career in customer service. As a Customer Service Specialist, you will be responsible for providing high-quality support to...
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Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...
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Customer Service Senior Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeAbout UsCrown Commercial Service is a leading provider of procurement services, helping public sector organisations to achieve better value for money. We are committed to delivering high-quality customer service and making a positive impact on the communities we serve.Job SummaryWe are seeking an experienced Customer Service Senior Advisor to join our team....
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Lead Service Designer
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob Summary:Crown Commercial Service is seeking a skilled Lead Service Designer to shape strategic vision and drive long-lasting change in our digital landscape.This exciting role will involve working closely with colleagues to develop and optimise complex CCS services, setting the direction and making evidence-based decisions that bring value for CCS...
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Lead Data Scientist
3 weeks ago
Liverpool, Liverpool, United Kingdom The Lead Agency Full timeWelcome to The Lead Agency, a digital business at the forefront of the car industry. We're working closely with top manufacturers like Volkswagen Group, BMW Group, and Ford.We're innovating and developing cutting-edge digital technology that drives car sales. Our culture celebrates diversity and encourages people from all walks of life to join our team....
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Customer Service and Sales Team Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Vodafone Full timeCompany Overview Vodafone UK is a leading telecommunications company that prides itself on delivering amazing customer service and sales each day. As a passionate team member, you will be part of a fun, diverse, and driven team who love what they do. Salary and Benefits This role offers a competitive salary of approximately £45,000 per annum, based...
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Senior Customer Experience Team Lead
3 weeks ago
Liverpool, Liverpool, United Kingdom Vodafone Full timeWe are seeking an experienced Senior Customer Experience Team Lead to join our Vodafone Partner stores in Liverpool. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and sales, while developing their leadership skills in a fast-paced retail environment.About the RoleIn this key role, you will lead a...
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Customer Service Team Assistant
6 days ago
Liverpool, Liverpool, United Kingdom Unite Foundation Full timeAbout Our Team">At Unite Students, we pride ourselves on being an inclusive and supportive team. We believe that every individual brings unique experiences and perspectives, which helps us deliver exceptional service to our customers.">Job Summary">We are currently seeking a Customer Service Team Assistant to join our facilities team in Liverpool. This is a...
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Client Success Lead
1 month ago
Liverpool, Liverpool, United Kingdom Inside Global - Outbound Lead Gen & SDR Experts Full timeJoin Inside Global, a leading agency for B2B tech companies, and take on the role of Client Success Lead.We're seeking a talented individual to drive client satisfaction and retention through effective programme management and campaign delivery.Key Responsibilities:• Project manage campaigns from set-up to renewal and growth• Manage daily client contact...
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Customer Service Team Member
3 weeks ago
Liverpool, Liverpool, United Kingdom Brackenberry Full timeJob OverviewWe are seeking a Customer Service Advisor to join our team in Liverpool, working closely with a Local Authority on a 3-month contract. This role is highly likely to be extended at the client's discretion.
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Residential Children's Services Lead
3 weeks ago
Liverpool, Liverpool, United Kingdom Service Care Solutions Ltd Full timeAre you a motivated and compassionate individual looking for a challenging role in children's residential care? Service Care Solutions Ltd is seeking a Residential Children's Services Lead to manage a 2-bed children's residential home in Wavertree. This role offers an exciting opportunity to make a positive impact in the lives of young people and develop...
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B2C Product Owner
3 weeks ago
Liverpool, Liverpool, United Kingdom The Lead Agency Full timeWe're The Lead Agency, a trusted partner in the automotive martech sector, and we're seeking a talented B2C Product Owner to join our team. In this role, you'll play a pivotal role in connecting car brands with engaged buyers through innovative technology.Key ResponsibilitiesYou'll own TLA's B2C products, ensuring quality and consumer value generation,...
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Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom EG Group Full timeAbout UsEG Group, a leading global convenience retail business, is seeking a talented individual to join our team as a Customer Service Assistant. Our mission is to provide exceptional customer service and deliver a world-class experience to our valued customers.
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Software Engineering Lead for Digital Innovation
3 weeks ago
Liverpool, Liverpool, United Kingdom The Lead Agency Full timeAbout The RoleWelcome to TLA, a pioneering digital business revolutionizing the car industry with renowned partners like Volkswagen group, BMW group, and Ford. Our mission is to craft cutting-edge digital technologies that drive car sales.At TLA, we champion diversity and welcome individuals from diverse backgrounds. We encourage you to bring your unique...
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Team Lead
2 weeks ago
Liverpool, Liverpool, United Kingdom Gourmet Burger Kitchen Full timeWe are looking for a Team Lead - Hospitality to join our crew at Gourmet Burger Kitchen. As a passionate and motivated individual, you will lead and motivate your team to deliver excellent service, ensuring every customer has a fantastic experience. With a great attitude and willingness to learn, you will inspire a team and get the best out of people.Key...
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Operational Team Lead
2 weeks ago
Liverpool, Liverpool, United Kingdom Subway Full timeAbout the RoleWe are seeking an experienced Operational Team Lead to join our team as an Assistant Manager. This is a fantastic opportunity for someone who wants to take on a leadership role and drive daily operations, lead a dynamic team, and deliver exceptional customer experiences.You will run the store in the manager's absence, ensuring it achieves sales...
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Customer Insights Lead
3 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full time £50,000 - £60,000Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)£50,000-£60,000 HarnhamA leading company is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation. The Customer Insights Lead will be responsible for gathering insights from surveys, disparate data sets, and Voice of the Customer (VoC)...