Service Coordinator
4 weeks ago
Service Coordinator Opportunity
Our client in Plymouth, a leading commercial and domestic security company, is seeking a Service Coordinator to join their dynamic office team.
With a strong reputation for prompt and reliable service, our client offers a comprehensive 24/7 service throughout Plymouth, Devon, and Cornwall.
This is a full-time, permanent position with opportunities for career progression.
Key Responsibilities:
- Coordinate and schedule service appointments for customers
- Maintain accurate records of customer information and service history
- Assist with invoicing and billing using Xero, Sage, and Sim Pro
- Provide administrative support, including filing, data entry, and document management
- Answer phone calls and emails, providing excellent customer service and phone etiquette
- Assist with office organization and inventory management
- Collaborate with team members to ensure efficient service delivery
Requirements:
- Proficient in using Sage or Xero for invoicing and billing purposes
- Strong office and administrative skills, including data entry and document management
- Excellent organizational skills to manage multiple tasks and prioritize effectively
- Professional phone etiquette and strong communication skills
- Computer proficiency, including knowledge of Google Suite and accurate typing
Note: Experience in a similar role or industry is preferred, but not required. Training will be provided.
This is an excellent opportunity for a detail-oriented and organized individual to join our team and contribute to providing exceptional service to our customers.
40 hours per week, Monday to Friday, 8:30 to 17:00.
Salary: from £24,920 - negotiable depending on experience.
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