Service Coordinator

4 weeks ago


Plymouth, Plymouth, United Kingdom Reed Full time

Service Coordinator Opportunity

Our client in Plymouth, a leading commercial and domestic security company, is seeking a Service Coordinator to join their dynamic office team.

With a strong reputation for prompt and reliable service, our client offers a comprehensive 24/7 service throughout Plymouth, Devon, and Cornwall.

This is a full-time, permanent position with opportunities for career progression.

Key Responsibilities:

  • Coordinate and schedule service appointments for customers
  • Maintain accurate records of customer information and service history
  • Assist with invoicing and billing using Xero, Sage, and Sim Pro
  • Provide administrative support, including filing, data entry, and document management
  • Answer phone calls and emails, providing excellent customer service and phone etiquette
  • Assist with office organization and inventory management
  • Collaborate with team members to ensure efficient service delivery

Requirements:

  • Proficient in using Sage or Xero for invoicing and billing purposes
  • Strong office and administrative skills, including data entry and document management
  • Excellent organizational skills to manage multiple tasks and prioritize effectively
  • Professional phone etiquette and strong communication skills
  • Computer proficiency, including knowledge of Google Suite and accurate typing

Note: Experience in a similar role or industry is preferred, but not required. Training will be provided.

This is an excellent opportunity for a detail-oriented and organized individual to join our team and contribute to providing exceptional service to our customers.

40 hours per week, Monday to Friday, 8:30 to 17:00.

Salary: from £24,920 - negotiable depending on experience.


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