Service Coordinator

4 days ago


Plymouth, Plymouth, United Kingdom Reed Full time
Service Coordinator

Our client, a reputable commercial and domestic security company in Plymouth, is seeking a Service Coordinator to join their dynamic office team. As a Service Coordinator, you will play a vital role in ensuring the smooth delivery of services to customers.

Key Responsibilities:
  • Coordinate and schedule service appointments for customers
  • Maintain accurate records of customer information and service history
  • Assist with invoicing and billing using Xero, Sage, and Sim Pro
  • Provide administrative support, including filing, data entry, and document management
  • Answer phone calls and emails, providing excellent customer service and phone etiquette
  • Assist with office organization and maintain inventory of office supplies
  • Collaborate with team members to ensure efficient service delivery
Requirements:
  • Proficient in using Sage or Xero for invoicing and billing purposes
  • Strong office and administrative skills, including data entry and document management
  • Excellent organizational skills to manage multiple tasks and prioritize effectively
  • Professional phone etiquette and strong communication skills
  • Computer proficiency, including knowledge of Google Suite and ability to type accurately
What We Offer:

A full-time, permanent position with opportunities for career growth and development. If you are a detail-oriented individual with strong organizational skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

40 hours per week, Monday to Friday, 8:30 to 17:00. Salary negotiable based on experience.


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