Collections and House Manager

1 month ago


New Alresford, Hampshire, United Kingdom National Trust Full time
About the Role

We are seeking a highly skilled and experienced Collections and House Manager to join our team at the National Trust. As a key member of our Senior Leadership Team, you will be responsible for delivering outstanding conservation, presentation, and compliance standards across our portfolio.

Key Responsibilities
  • Support the Collections & House team to deliver high-quality collections care and management
  • Ensure our indoor visitor offer continues to grow in relevance and accessibility for existing and new audiences
  • Champion inclusive service and interpretation, promoting diversity and accessibility in the presentation of history
  • Manage the Senior Collections & House Officer and a team of volunteers, developing their skills and providing an indoor volunteering offer
  • Work in partnership with peers across the leadership team to ensure operational efficiency and champion conservation and cultural heritage
What We Offer

The National Trust is committed to creating an inclusive culture where everyone feels they belong. We welcome and value difference, and we're working hard to create a workplace that reflects the diversity of the communities and audiences we serve.

We offer a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.

Requirements
  • A proven ability to deliver high presentation standards, customer care, compliance, and collections management in a historic setting
  • An awareness of current developments and approved practices in the heritage sector around visitor engagement, innovation, and access
  • A passion for promoting inclusivity and diversity in the interpretation and presentation of history
  • An ability to show resilience and positivity while delivering change and managing internal customers
  • An ability to build effective and collaborative working relationships
  • Successful experience of people management and delivering through others


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