Administrative Support Specialist

4 days ago


Hampshire, United Kingdom EllisKnight International Recruitment Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at EllisKnight International Recruitment. As an Administrative Support Specialist, you will be responsible for providing exceptional administrative support to our clients and ensuring a high standard of accommodation for students.

Key Responsibilities:

  • Perform daily administrative duties related to the delivery of services to students, staff, and clients, including maintaining accurate records and ensuring compliance with company procedures.
  • Establish and maintain professional work practices and procedures to ensure a clean, hygienic, and welcoming environment for our clients.
  • Take responsibility for the safekeeping of monies/float and handle the banking of receipts in line with our cash handling procedures.
  • Control and issue keys or access devices, including administration related to car parking (if applicable), following established residence procedures.
  • Respond to customer enquiries promptly and courteously, ensuring all interactions reflect our commitment to excellent service.
  • Communicate effectively with customers, keeping them informed about current and future developments.
  • Maintain strong, positive relationships with all service users, including students, staff, and external clients.
  • Accurately maintain records in collaboration with the Accommodation Management Team.
  • Under supervision, manage all risk and safety concerns within the property.

Requirements:

  • Strong administrative skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proactive problem-solving abilities.
  • Customer-focused with a commitment to providing outstanding service.
  • Reliable and trustworthy, with a strong sense of responsibility.
  • Experience in cash handling and record-keeping is advantageous.

Why Join Us:

At EllisKnight International Recruitment, we pride ourselves on creating a supportive and inclusive work environment. Our team is dedicated to enhancing the student living experience, and we value diversity and welcome applicants from all backgrounds to contribute to our innovative and customer-centric approach.



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