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Administrative Support Specialist
2 months ago
Exciting Opportunity at EllisKnight International Recruitment
We are seeking a highly organized and customer-focused individual to join our team as an Administrative Support Specialist at our new site in Aldershot.
About the Role:
- Part Time - 15 hours per week
- Monday - Friday - Flexible Hours
Key Responsibilities:
- Perform daily administrative duties related to the delivery of services to students, staff, and clients, ensuring a high standard of accommodation and exceptional customer service.
- Establish and maintain professional work practices and procedures to ensure a clean, hygienic, and welcoming environment, adhering to company standards.
- Take responsibility for the safekeeping of monies/float and handle the banking of receipts in line with CRM's cash handling procedures, maintaining accuracy and attention to detail.
- Control and issue keys or access devices, following established residence procedures, and administer car parking (if applicable) in accordance with company policies.
- Respond to customer enquiries promptly and courteously, ensuring all interactions reflect our commitment to excellent service and customer satisfaction.
- Communicate effectively with customers, keeping them informed about current and future developments, and maintain strong, positive relationships with all service users, including students, staff, and external clients.
- Contribute to a dynamic and customer-focused environment, working collaboratively with colleagues to achieve exceptional results and exceed customer expectations.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High level of organization and attention to detail
- Flexibility and adaptability in a fast-paced environment
- Commitment to providing exceptional customer service
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- Flexible working hours and a healthy work-life balance
