
Senior HR Operations Manager
3 weeks ago
As a Senior HR Operations Manager at White & Case, you will play a key role in delivering best practice HR processes that support the employee value proposition and business strategy through advanced HR systems and tools.
Job Description- Collaborate with HR teams to understand requirements, prioritise the program backlog, and ensure timely delivery of features.
- Drive ServiceNow adoption within HR and across the Firm, making it the central point for all HR services and activities.
- Report progress to senior leadership, provide regular updates, and communicate risks.
- Assist with integrating ServiceNow with Workday to streamline processes, increase automation, and improve data accuracy.
Key Responsibilities:
- Manage the HR Service Catalogue and Knowledge Base, ensuring they are current, and provide training to promote ServiceNow adoption.
Qualifications and Skills:
- Demonstrable experience in product management and HR Shared Services, with ServiceNow (HRSD) experience; integration with Workday is a plus.
- Strong project management, organisational, and problem-solving skills.
- Excellent communication and interpersonal skills, effective with stakeholders at all levels.
We offer a competitive salary package of £85,000 - £110,000 per annum, depending on experience, as well as a range of benefits including private medical insurance, pension plan with matched employer contribution up to 7.5%, and holiday purchase.
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