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Operational Support Grade Specialist

1 month ago

Nottingham, Nottingham, United Kingdom His Majesty's Prison and Probation Service Full time
Operational Support Grade Role

As an Operational Support Grade, you will play a vital part in ensuring the smooth operation of a busy prison. You will be part of a supportive team, working together to maintain security, manage deliveries, supervise visitors, and monitor phone calls and CCTV.

This is a varied and active role, combining desk duties with physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.

You will work a variety of shifts, including weekend and night shifts, to ensure the prison runs smoothly and safely.

Key Responsibilities
  • Support the day-to-day running of the prison
  • Contribute to maintaining security and order
  • Manage deliveries and supervise visitors
  • Monitor phone calls and CCTV
  • Work a variety of shifts, including weekends and nights
What We Offer
  • Great training and opportunities for progression and development
  • Annual leave: 25 days on appointment, increasing to 30 days after 10 years' service
  • 9 days bank, public, and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the Civil Service pension scheme
  • Season ticket loans, retail discounts, and an Employee Assistance Programme

If you are a good communicator, can keep calm under pressure, and are a great team player, this role could be the start of a successful career for you.