Director of Property Upgrades

4 days ago

Penn, United Kingdom Paradigm Housing Full time

Job Summary:

We are seeking a highly skilled Director of Property Upgrades to lead our £10 million refurbishment programme, dedicated to delivering high-quality improvements to customers' homes. As a key member of our team, you will be responsible for ensuring value for money, meeting customer expectations, and adhering to regulations.

Main Responsibilities:

  • Provide strategic direction to the Planned Works Team, driving continuous improvement and innovation in property upgrades.
  • Manage a budget of £10 million, overseeing all programmes to ensure they stay on track and within financial parameters.
  • Collaborate with Asset Management and Investment Delivery teams to implement cost-efficient, high-quality planned works, enhancing the quality of homes and services delivered to customers.
  • E nsure compliance with statutory health and safety regulations, prioritizing the well-being of customers and staff.
  • Drive change and improvement by identifying and implementing innovative practices and systems, inspiring and managing your team to achieve high standards.
  • Act as a key point of escalation for unresolved complaints and issues, focusing on customer satisfaction and delivering exceptional results.

Requirements:

  • Master's level education or substantial leadership experience in a senior role, ideally within social housing maintenance or property services, demonstrating expertise in property upgrades and refurbishments.
  • Commercial acumen and strategic thinking, with a proven track record of improving performance and efficiency in property management.
  • Strong communication, negotiation, and leadership skills, able to inspire and manage change, driving continuous improvement and innovation.
  • In-depth knowledge of relevant compliance legislation, health and safety, and contractor management practices, ensuring adherence to regulations.
  • Experience with project management, financial reporting, and IT systems, supporting data-driven decision-making.

Opportunity:

This is an exciting opportunity to make a real impact on the quality of homes and services delivered to customers, leading a high-performing team and driving continuous improvement. With a competitive salary of £65,000-£80,000 per annum, this role offers a unique chance to develop your skills and expertise in property upgrades and refurbishments, making a tangible difference to the lives of our customers.

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