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Duty Manager and Front of House Representative

2 months ago

Nottingham, Nottingham, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly motivated and experienced Duty Manager and Front of House to join our team at Nuffield Health Nottingham FWC. As a key member of our operations team, you will be responsible for ensuring the smooth running of our club, providing exceptional customer service, and leading our colleagues to deliver high-quality standards.

Key Responsibilities:

  • Oversee the daily operations of the club, ensuring a seamless member experience.
  • Develop and maintain strong relationships with members, identifying opportunities to build rapport and increase customer satisfaction.
  • Lead and motivate our team to achieve sales targets and maintain quality standards.
  • Conduct tours for prospective new members, highlighting the benefits of our services and promoting our brand.
  • Ensure the club's health and safety standards are met, resolving any issues promptly and efficiently.
  • Collaborate with colleagues to achieve business objectives and contribute to a positive and inclusive work environment.

What We Offer:

Nuffield Health is a leading healthcare charity, and we're committed to providing our members with a superior fitness experience. As a Duty Manager and Front of House, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.

Requirements:

To be successful in this role, you'll need to have:

  • Proven sales experience and excellent communication skills.
  • A collaborative spirit and a 'can-do' attitude.
  • The ability to work effectively in a fast-paced environment.
  • A passion for delivering exceptional customer service.

About Us:

Nuffield Health is a UK-based healthcare charity, dedicated to improving the health and wellbeing of our members. We're committed to providing a superior fitness experience, and we're looking for talented individuals like you to join our team.