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Duty Manager and Front of House Lead

1 month ago


Nottingham, Nottingham, United Kingdom Nuffield Health Full time

Nuffield Health Nottingham FWC | Fitness | Permanent | Full time

Up to £26,228 per annum (pro rata) and £24,980.80 per annum (pro rata)

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity, dedicated to delivering exceptional healthcare services. We're seeking a highly motivated and enthusiastic individual to join our team as a Duty Manager and Front of House at our Nottingham Fitness & Wellbeing Club.

As a key member of our team, you will be responsible for ensuring the smooth operation of the club, providing exceptional customer service, and driving sales growth. You will lead our colleagues, maintain quality standards, and oversee health and safety protocols. Your excellent communication skills, collaborative spirit, and 'can do' attitude will make you an invaluable asset to our team.

Key Responsibilities:

  • Ensure the club runs smoothly and efficiently.
  • Provide exceptional customer service, building rapport with members and seeking opportunities to upsell.
  • Lead and motivate colleagues, maintaining high-quality standards in all areas.
  • Conduct tours for prospective new members, highlighting the benefits of our services.
  • Oversee health and safety protocols, resolving any issues promptly and efficiently.
  • Contribute to achieving sales targets.

Benefits:

We offer a comprehensive benefits package, including gym membership, private healthcare, and a range of lifestyle and financial wellbeing benefits. Our goal is to create a positive and supportive work environment, where you can thrive and feel valued.

About Nuffield Health:

We're a leading healthcare charity, committed to delivering exceptional services and improving the health of the nation. Our values of compassion, expertise, and innovation guide everything we do, and we're passionate about creating a positive impact on people's lives.