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Duty Manager and Front of House Lead

4 weeks ago

Nottingham, Nottingham, United Kingdom Nuffield Health Full time

Nuffield Health: A Career in Healthcare

Nuffield Health is the UK's largest Healthcare Charity, dedicated to improving the nation's health. We're seeking a talented individual to join our team as a Duty Manager and Front of House at our Nottingham Fitness & Wellbeing Club.

About the Role

As a Duty Manager and Front of House, you will be responsible for the smooth running of our club, ensuring our members receive exceptional customer service and a superior fitness experience. You will lead our colleagues, maintain quality standards, and contribute to achieving sales targets.

Key Responsibilities

  • Manage the day-to-day operations of the club, ensuring a positive experience for members.
  • Develop and maintain strong relationships with members, identifying opportunities to build rapport and increase sales.
  • Lead and motivate our team, promoting a culture of excellence and customer satisfaction.
  • Conduct tours for prospective new members, showcasing the benefits of our club and services.
  • Oversee health and safety, resolving any issues promptly and efficiently.
  • Contribute to achieving sales targets, working closely with the sales team to drive growth.

What We Offer

Nuffield Health is committed to supporting the well-being of our employees. We offer a range of benefits, including gym membership, private healthcare, and lifestyle and financial wellbeing benefits. Our goal is to create a work environment that promotes health, happiness, and value.

Join Nuffield Health and Shape the Future of Healthcare