National Account Manager

2 weeks ago

Selkirk, Scottish Borders, United Kingdom Stonbury Full time

Overview

We are seeking a Commercial Account Manager

Panton McLeod is a leading provider of innovative water treatment solutions, dedicated to ensuring the safety and sustainability of water resources across industries. With a commitment to excellence and cutting-edge technology.

Key Responsibilities:

  • Manage and review the work of the team, ensuring all tasks are performed accurately to provide exceptional support to the business.
  • Develop and nurture a diverse portfolio of customers through proactive and reactive outreach and relationship building.
  • Oversee the account management of existing customers, ensuring their needs are met with care, commitment, and professionalism.
  • Implement strategies to grow and expand the customer base in conjunction with the Business Development and Marketing teams, identifying opportunities for upselling and cross-selling.
  • Conduct regular customer meetings to understand their evolving needs and provide tailored solutions.
  • Maintain accurate records of customer interactions and sales activities using the CRM system.
  • Manage the team's adherence to internal policies and procedures.
  • Help the business meet or exceed targets and KPIs.

Requirements:

  • Experience in commercial contract management and negotiation (including NEC 3/4).

What We Offer:

Panton McLeod is dedicated to supporting our clients to protect, maintain and improve water quality. With over 30 years' experience working in the highly regulated water industry, everything we do is focused on providing our clients with the highest quality service possible and the reassurances they expect when working on their critical assets that process, use or distribute water.

Benefits:

  • £43k to £48k per annum
  • Hybrid working arrangements between our head office in Selkirk and home.
  • 30 days Annual Leave (including Bank Holidays), rising to 34 with length of service.

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