Luxury Hospitality Operations Manager

4 days ago


Slough, Slough, United Kingdom Brunocointepas Full time

Job Description

We are seeking a seasoned Luxury Hospitality Operations Manager to drive client success through exceptional customer experiences. As a key member of our team at Brunocointepas, you will conceptualize and deliver sustainable, user-centric solutions that resonate on an international scale.

About the Role

In this role, you will focus on organizational effectiveness and develop strategic plans to elevate customer satisfaction and achieve operational excellence. Your contributions will span from delivering business and learning events to facilities design that exceed expectations.

Responsibilities

  • Tasked with centralizing employees' training and development programs for our luxury portfolio - 13 properties in 9 countries.
  • Fostered the introduction of our global customer loyalty program.

Salary and Benefits

The estimated salary for this position is €60,000 per annum, commensurate with experience. Our comprehensive benefits package includes opportunities for professional growth and development.



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