Hotel Operations Manager
2 days ago
We are seeking a seasoned Hotel Operations Manager to join Innsync Hospitality. This is an exciting opportunity for a hands-on leader with a passion for hospitality to drive guest satisfaction and hotel success.
The ideal candidate will have at least 2 years of experience in hotel management, with a proven track record of improving guest satisfaction and leading high-performing teams. You will be responsible for overseeing daily hotel operations, including front desk duties, housekeeping, maintenance, and food and beverage services. Additionally, you will manage and motivate a team of hotel staff members, providing hands-on training, guidance, and support to ensure high standards of service.
Key responsibilities include:
- Leading by example and actively participating in daily hotel operations
- Managing and motivating a team of hotel staff members
- Overseeing HR procedures, including recruitment, training, scheduling, performance evaluations, and disciplinary actions when necessary
- Ensuring compliance with health and safety regulations and procedures
- Assuming full responsibility for hotel operations in the absence of the General Manager
This role requires strong leadership skills, problem-solving abilities, and the capacity to make sound decisions independently. You must have a good understanding of Front Office, Housekeeping, and Food and Beverage procedures, as well as excellent communication and interpersonal skills.
We offer:
- A competitive salary of £35,000 - £45,000 per annum, depending on experience
- Opportunities for career advancement and professional development
- Discounted rates on hotel accommodations for employees and their families
- A positive and collaborative work environment with a supportive management team
If you are a hands-on leader with a passion for hospitality and a commitment to excellence, we encourage you to apply for this exciting opportunity.
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