Engineering Director
5 days ago
We are seeking an experienced Engineering Director to lead our Site Reliability Engineering & Application Support (SRE & AS) Organization. As a key member of our team, you will be responsible for working on platforms that are low latency, always available, and highly resilient, supporting operations that provide 24x7, 365 days a year coverage.
Key Responsibilities- Lead a team of engineers and grow the technical backbone of our organization.
- Implement software development practices to build observability, alerting, tracing, automation, and self-healing capabilities to maintain the highest levels of platform availability.
- Performance tune and enhance the reliability of the infrastructure stack, for both public and private cloud.
- Hands-on contribution to enterprise solutions, tooling, and initiatives leveraging your technical experience.
- Nurture an environment of innovation and continuous improvement, leading changes that drive efficiencies into existing engineering and delivery processes.
- Lead experimentation and proof of concepts of new open-source technologies to solve observability, testing, and resiliency challenges. Influence the technology adoption for the Customer Journey organization and broader company platforms.
- Implement shift-left automated testing to prevent defects from reaching production.
- Ensure all new critical subsystems, microservices, databases, and external calls meet the 5 9's availability requirement.
- Provide consultation for all significant functionality changes and peer review critical production hotfixes.
- Conduct technical code reviews and drive innovation across the organization to adopt industry best practices.
- Experience coding with Java, Python, Node, or a similar language with a strong desire to learn new languages. Experience with ML is a plus.
- Excellent coding and scripting skills (Terraform/Ansible), knowledge of CICD tools (Jenkins, Gitlab, and Artifactory), experience with monitoring/alerting/logging solutions (Splunk, Datadog, AWS, GCP Stackdriver, etc.).
- Experience as an SRE in a public cloud environment with experience in designing and building cloud-native applications. Must have hands-on experience with Kubernetes.
- High degree of technical knowledge, ranging across several technologies (e.g., platform enablers including Prometheus, Consul, Vault, ELK, and Infrastructure platforms including Cloud, networking, and storage).
- Hands-on experience in building and enhancing distributed micro-service systems. Must have hands-on experience with ServiceMesh products such as Istio.
- Awareness of the challenges of distributed systems and practices of building highly available platforms.
- An affinity to connect with openness and transparency and a passion to learn new technologies and optimize them to their potential.
- Bachelor's Degree in Computer Science, Computer Engineering, or equivalent work experience.
- Experience in a start-up is a plus.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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