Customer Service Liaison

1 month ago


Saint Helier, United Kingdom Clarivate Full time
Job Summary

The Trademark Customer Support Administrator at Clarivate plays a crucial role in providing support to the Trademark Teams globally. This role involves processing return documentation from customers and sending it to agents, as well as ensuring that any renewal-related documents are allocated quickly and effectively to the correct touch points.

Key Responsibilities

- Process return documentation from customers and send it to agents
- Allocate renewal-related documents quickly and effectively to the correct touch points
- Work closely with the Global Renewal Teams to support ad-hoc customer requests and projects

Core Skills

- Ability to speak and understand English
- CV Required
- Keyboard Skills
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