Customer Experience Associate
1 day ago
About Mountain Warehouse
We are a global leader in the outdoor retail industry, with a passion for delivering exceptional customer experiences. Our stores offer a wide range of high-quality products, from clothing and footwear to camping gear and accessories.
Job Summary:
We are seeking a highly motivated Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining store standards, and promoting our products.
Responsibilities:
- Provide outstanding customer service and create a great shopping experience
- Maintain store visual standards and ensure a clean and organized environment
- Replenish stock and merchandise displays
- Develop and maintain product knowledge
- Participate in sales promotions and events
Requirements:
- Possess excellent communication and interpersonal skills
- Demonstrate enthusiasm and a hands-on attitude
- Have an eye for detail and high standards
- Show excellent timekeeping and attendance
- Be able to work effectively as part of a team
Benefits:
- 50% Employee Discount across Mountain Warehouse and Animal
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Employee Referral Incentive
- Employee Assistance Programme
Estimated Salary: £18,000 - £22,000 per annum (dependent on location)
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