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Customer Experience Associate

1 month ago

Saint Helier, United Kingdom Mountain Warehouse Full time

About Mountain Warehouse

We are a global leader in the outdoor retail industry, with a passion for delivering exceptional customer experiences. Our stores offer a wide range of high-quality products, from clothing and footwear to camping gear and accessories.

Job Summary:

We are seeking a highly motivated Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining store standards, and promoting our products.

Responsibilities:

  • Provide outstanding customer service and create a great shopping experience
  • Maintain store visual standards and ensure a clean and organized environment
  • Replenish stock and merchandise displays
  • Develop and maintain product knowledge
  • Participate in sales promotions and events

Requirements:

  • Possess excellent communication and interpersonal skills
  • Demonstrate enthusiasm and a hands-on attitude
  • Have an eye for detail and high standards
  • Show excellent timekeeping and attendance
  • Be able to work effectively as part of a team

Benefits:

  • 50% Employee Discount across Mountain Warehouse and Animal
  • Monthly bonus scheme
  • Twice-yearly uniform allowance
  • 20 days annual leave, plus Bank Holidays, pro-rata to your contract
  • Employee Referral Incentive
  • Employee Assistance Programme

Estimated Salary: £18,000 - £22,000 per annum (dependent on location)