Financial Recovery Specialist

3 days ago


Brentwood, Essex, United Kingdom RSM UK Full time

We are searching for an experienced Financial Recovery Specialist to support our debt management team in managing a portfolio of accounts and assist in the recovery of overdue debt, whilst ensuring internal and external compliance protocols are met.

You will make an impact by:

  • Collecting outstanding business-to-business debt by phone and in writing.
  • Negotiating payment plans with delinquent customers and maintaining accurate collection records.
  • Identifying potential cases for further action, be it legal escalation or an internal referral, and providing the relevant rationale.
  • Providing weekly, monthly, and ad-hoc updates and reporting to clients and analysis of debt position to Managers.
  • Experience of working in a telephone-based role, either within debt collection.
  • Understanding of business-to-business debt collection.
  • Effective use of IT, including Excel, Word, and PowerPoint.

The estimated salary for this role is £35,000 - £45,000 per annum. We recognize that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work.

  • The team will support your training to be successful in the position.
  • Hybrid working will be available after the training period.
  • 25 Days Holiday (with the option of purchasing additional days).
  • Lifestyle, Health, and Wellbeing, including financial wellbeing benefits.
  • Access to a suite of 300+ courses on demand developed by our in-house Talent Development team.


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