Financial Recovery Specialist
3 days ago
We are searching for an experienced Financial Recovery Specialist to support our debt management team in managing a portfolio of accounts and assist in the recovery of overdue debt, whilst ensuring internal and external compliance protocols are met.
You will make an impact by:
- Collecting outstanding business-to-business debt by phone and in writing.
- Negotiating payment plans with delinquent customers and maintaining accurate collection records.
- Identifying potential cases for further action, be it legal escalation or an internal referral, and providing the relevant rationale.
- Providing weekly, monthly, and ad-hoc updates and reporting to clients and analysis of debt position to Managers.
- Experience of working in a telephone-based role, either within debt collection.
- Understanding of business-to-business debt collection.
- Effective use of IT, including Excel, Word, and PowerPoint.
The estimated salary for this role is £35,000 - £45,000 per annum. We recognize that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work.
- The team will support your training to be successful in the position.
- Hybrid working will be available after the training period.
- 25 Days Holiday (with the option of purchasing additional days).
- Lifestyle, Health, and Wellbeing, including financial wellbeing benefits.
- Access to a suite of 300+ courses on demand developed by our in-house Talent Development team.
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