Client Services Liaison
6 days ago
We are seeking a highly motivated and results-driven Client Services Adviser to join our dynamic team in Lancaster. As a key member of our contact centre, you will play a crucial role in generating new clients and managing relationships with our partners in the legal sector.
Key Responsibilities- Receiving and making outbound calls to potential clients
- Explaining our services and determining whether clients have a case
- Securing permission for us to act on their behalf and collecting necessary documentation
- Collaborating with the wider team to ensure smooth processes and meeting performance KPIs
- Professionally communicating the process to clients and representing our and our partners' businesses effectively
- A basic salary up to £22,000
- A fantastic, uncapped commission structure with a realistic OTE of approximately £30,000
- A supportive team environment with room for growth and opportunities for professional development
- Reporting to the Call Centre Manager and working hours: Monday - Friday, 9am - 5pm, with the flexibility of working 1 day from home
Ignite Group Services is committed to revolutionizing the legal sector by embracing innovation and a unique approach. With over 80 team members across three locations and strategic partnerships across the UK, we are poised for rapid growth. We serve a diverse client base and are expanding into the financial sector.
Our group of companies, including Justizia, Hattons Law, Sandstone Legal, and Case to Answer, are well-funded by private equity and offer ample opportunities for professional development, including CPD and professional qualifications. Join us to advance your career in a dynamic and evolving environment without being pigeonholed.
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Client Services Liaison
2 weeks ago
Lancaster, Lancashire, United Kingdom United Kingdom - Legal Full time{"title": "Client Services Liaison", "content": "About the RoleWe are seeking a highly motivated and results-driven Client Services Liaison to join our dynamic team in Lancaster. As a key member of our contact centre, you will play a crucial role in generating new clients and managing relationships with our partners in the legal sector.Key...
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Client Services Liaison
2 weeks ago
Lancaster, Lancashire, United Kingdom United Kingdom - Legal Full time{"title": "Client Services Liaison", "content": "About the RoleWe are seeking a highly motivated and results-driven Client Services Liaison to join our dynamic team in Lancaster. As a key member of our contact centre, you will play a crucial role in generating new clients and managing relationships with our partners in the legal sector.Key...
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Client Services Liaison
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Client Services Representative
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Lancaster, Lancashire, United Kingdom United Kingdom - Legal Full timeIgnite Group Services is a leading provider of business development and client relationship services to partners in the legal sector.About the Role:We are seeking a highly motivated and experienced Client Services Adviser to join our dynamic team in the United Kingdom. As a Client Services Adviser, you will play a crucial role in generating new business...
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