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Client Services Representative

2 months ago


Lancaster, Lancashire, United Kingdom United Kingdom - Legal Full time

Ignite Group Services is a leading provider of business development and client relationship services to partners in the legal sector.

About the Role:

We are seeking a highly motivated and experienced Client Services Adviser to join our dynamic team in the United Kingdom. As a Client Services Adviser, you will play a crucial role in generating new business opportunities and managing relationships with our clients.

Key Responsibilities:

- Develop and maintain strong relationships with clients to understand their business needs and provide tailored solutions.

- Identify and pursue new business opportunities through proactive outreach and relationship-building.

- Collaborate with the wider team to ensure seamless delivery of services and meet performance targets.

- Communicate complex solutions clearly and effectively to clients, both verbally and in writing.

- Work closely with the Call Centre Manager to ensure alignment with business objectives and strategies.

Requirements:

- Proven track record of success in a similar role, with a strong understanding of the legal sector.

- Excellent interpersonal and communication skills, with the ability to build rapport with clients and colleagues alike.

- Self-starter mentality, with a strong team player approach and excellent organizational skills.

- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

What We Offer:

- Competitive basic salary up to £22,000.

- Uncapped commission structure with a realistic OTE of approximately £30,000.

- Opportunity to work with a dynamic and growing company, with a supportive team environment.

- Comprehensive training and ongoing support to ensure success in the role.

About Ignite Group Services:

Ignite Group Services is a leading provider of business development and client relationship services to partners in the legal sector. With a strong presence in the United Kingdom, we are committed to revolutionizing the legal sector through innovation and a unique approach.

We serve a diverse client base and are expanding into the financial sector. Our group of companies, including Justizia, Hattons Law, Sandstone Legal, and Case to Answer, are well-funded by private equity and offer ample opportunities for professional development, including CPD and professional qualifications.

Join us to advance your career in a dynamic and evolving environment, with a focus on delivering exceptional results and building long-term relationships with clients.