Digital Operations Coordinator
7 hours ago
Job Description
We are seeking a highly skilled and experienced Digital Operations Coordinator to join our team at Thanet District Council. This is an exciting opportunity to work in a fast-paced environment, providing technical and administrative support to the Neighbourhoods service.
About the Role
The Neighbourhood team is responsible for providing support to the District Council's Neighbourhood services department. The team assists with various tasks, including attending site visits, dealing with complaints, and undertaking inspections of vehicles and premises.
Key Responsibilities
- Provide administrative support to the Neighbourhoods service team.
- Assist with inspections of vehicles and premises.
- Support senior officers with report preparation and correspondence.
- Analyse data and statistics for government returns and management reports.
- Upload Food Hygiene Scores to the Food Standards Agency.
- Install, maintain, and monitor technical equipment associated with enforcement and community services.
- Carry out land registry requests using the HM Land Registry website.
- Send invoices requesting payment for services provided.
- Review and revise council emergency plans, policies, and equipment.
- Arrange staff training programs and duty rotas for the neighbourhood service.
- Keep the Thanet District Council website up-to-date with guidance and information.
- Undertake research and surveys related to the works in the department.
Requirements
- Excellent IT skills.
- Note taking and/or shorthand skills.
- Customer service skills.
- Excellent communication skills - delivering messages clearly so that they cannot be misunderstood.
- Multitasking and working under pressure.
- BASIC knowledge of the local area is essential.
Salary and Benefits
The salary for this role is estimated to be around £26,000-£27,000 per annum based on a 37-hour week, rising to £31,000-£32,000 after 12 weeks.
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