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Night Porter

2 months ago

Cambridge, Cambridgeshire, United Kingdom Surya Hotels Full time

Job Summary:

We are seeking a highly skilled and experienced individual to join our team as a Night Porter at Surya Hotels. As a Night Porter, you will be responsible for ensuring the safety and security of our guests and hotel property during night-time hours.

Key Responsibilities:

  • Security and Safety: Adopt a security and safety conscious attitude, ensuring the safety and satisfaction of our guests and the security of hotel property.
  • Nightly Tasks: Complete night checklists, including reception audits, cleaning schedules, and preparing conference rooms and event spaces.
  • Guest Services: Check guests in and out, provide support for guest queries, and attend to any incidents throughout the night.
  • Emergency Response: Be responsible for checks and attendance in the event of an emergency services attendance.

Requirements:

  • Experience: Minimum 1 year of experience in a similar role, preferably in the hospitality industry.
  • Skills: Excellent customer service skills, ability to work independently, and a calm and methodical approach to problem-solving.
  • Education: High school diploma or equivalent required.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Team Environment: A dynamic and supportive team environment.

About Surya Hotels:

Surya Hotels is a leading hospitality company with a commitment to delivering exceptional guest experiences. We offer a range of amenities and services to make your stay with us comfortable and enjoyable.