College Porter

7 months ago

Cambridge, United Kingdom Murray Edwards College Full time

College Porter

**The role**

We are looking for a Porter to join Murray Edwards College, reporting to our Head Porter and working with our team at the Porters’ Lodge.

This is a diverse ‘front-of-house’ role that will appeal to anyone who enjoys friendly interaction with a wide variety of people, whilst also helping to ensure the safety and welfare of College members.

**Key responsibilities of the role are**:
Reception duties
- To welcome students, fellows, staff and visitors at the Porters’ Lodge delivering a high-class service ‘Front of House’ service.
- Handling small sales or bill settlements.
- Signing in / out keys for student and college meeting rooms.
- Welcoming visitors to the Murray Edwards Art Collection.

Security

Ensure the security of the College premises and adjacent properties, including:

- Handling keys/cards and security codes.
- Respond to break-ins, fire alarms, lost property, disturbances, intruders, unpermitted car parking.
- Operation of Chubb door access system.
- Monitoring of CCTV equipment.
- Patrolling of college premises.

Student Support
- To hold and where necessary disseminate information concerning students, staff, Fellows, keys, university cards and directions.
- To administer medical assistance, reporting with sensitivity and confidentiality to the appropriate college officers.

Mail
- Receiving incoming mail each day and distributing it using recognised systems.
- Franking outgoing mail.

Cash sales
- Assisting in sales of merchandise authorised through the college.

First Aid and Welfare
- To administer First Aid when required.
- To ‘Signpost’ students and staff to the appropriate support person/s or service.

Fire Officer duties
- To assist the Fire Officer in fire practices as required.
- To assist/take charge of people management, evacuation procedures and liaison with the Fire Service or other Emergency Service during a fire alarm activation or any other emergency

Administration
- To maintain the Lodge environment in a clean and tidy state.
- To keep records, logs and noticeboards up to date always.

Additional Tasks
- To undertake additional specific tasks as assigned such as car parking.
- To undertake any other reasonable duty as required from time to time.

About you

You will:

- Good basic standard of education
- GCSE (or equivalent) passes in English and Maths
- Proven ability to work well on a professional level with a range of people
- Ability to handle multiple requests in a timely manner in a busy environment
- Ability to prioritise work effectively
- Good numeracy skills
- Conversant with Fire Alarm systems available
- Basic use of Microsoft Word, Excel and other packages
- Conversant with Health and Safety requirements in the workplace
- Fluent spoken English
- Ability to read and write English to a good level
- Punctual, organised and disciplined approach to work
- Demonstrates high standard of professionalism
- Demonstrates integrity and alignment with College values
- Personally well-presented and smart at all times
- Calm, quick-thinking, able to handle challenges / emergencies under pressure
- Good teamwork and collaboration skills
- Excellent customer service skills
- Empathetic, inclusive and courteous when dealing with people
- Good personal judgement
- Comfortable working alone and at night
- A DBS check will be carried out unless a valid recent check can be transferred from a previous employer

What we offer you in return
- A friendly, welcoming team
- free gym facilities
- on-site parking
- lunch, provided every day that the kitchens are open.

Flexibility and hours
- This role will be for casual hours (zero-hour contract)

**About Murray Edwards College**

We exist proudly as a women’s college which empowers students to be confident, successful and happy human beings.

We offer outstanding young women from all backgrounds an academically excellent Cambridge University education in a stimulating and supportive environment.

We actively seek students from diverse backgrounds, particularly those from underrepresented groups.

Murray Edwards College is one of the 31 Colleges in the University of Cambridge and is a self-governing academic community, comprising some 650 undergraduates, postgraduates and academics, supported by 120 staff. It has exceptional facilities and listed modern buildings with award-winning gardens.

**Job Type**: Zero hours contract

**Salary**: £10.90 per hour

**Benefits**:

- Discounted or free food
- On-site gym
- On-site parking

Work Location: In person

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