Head Porter

6 months ago

Cambridge, United Kingdom Murray Edwards College Full time

**The role**

The Head Porter has responsibility for the Porters’ Lodge, our College reception, which is open 24 hours a day, 365 days a year. The Porters’ Lodge is the first point of contact for most visitors, students, staff and Fellows arriving to the College, offering a warm welcome and knowledgeable answers to varied enquiries.

Our team of Porters take care of security including key and access management, reception duties, cash handling, mail handling, and responding to incidents such as fire alarms or intruders, first aid provision, and student welfare support.

**Duties and responsibilities**:
**Safety and security**

The Head Porter has responsibility for managing the security of the College premises and adjacent properties. The Lodge holds all keys and security codes and deals with break-ins, fire alarms, lost property, disturbances, and intruders. The Head Porter ensures the smooth and effective operation of the College CCTV system. The Head Porter also ensures arrangements are in place for ensuring and monitoring appropriate student behaviours at student functions, such as Formal Halls and Society dinners. The ability to deal professionally and appropriately with occasional awkward or unwelcome visitors is essential.

The Head Porter is also responsible for the safe and effective management of the College’s Fire Safety Management, including systems, contractor repairs and upgrades as an and when required and support to the Deputy Bursar in ensuring the College is compliant in all aspects of fire procedures and general management and carrying out all necessary fire procedures within the College

**Health and Safety**

Undertake a review and make recommendations for the Health and Safety risk assessments of the Porters’ Lodge, ensuring that we are compliant.

Attend and support the Health and Safety Committee, making recommendations as and where applicable. Work with the Health and Safety Committee to work at ensuring that our PEEP and fire management recordings are compliant.

Working on out of hours welfare provisions in the Porters’ Lodge, working with the Tutorial Department and Senior Tutor where applicable.

Implementing with the Health and Safety Committee the PAT testing of all electrical items, as an annual review within Freshers Week.

**Fire Management**

To review and report on the current fire management system, highlighting good practice whilst also reviewing areas of non-compliance or potential issues that may impact our fire management policy.

Review and manage the MEC fire policy ensuring we are compliant and working within all relevant legislation in the regulatory reform (Fire Safety 2005 and the January 2022 Fire Safety Regulations).

Refresh and review the web-based information on fire management to support the day-to-day functions of the College by all students, staff, fellows and visitors.

Undertake a review of our fire strategy and College procedures with regards to our fire safety and make and submit changes where applicable.

Review and make a detailed report of our fire risk assessments, working with our current contractor (Cromwell Fire Risk Assessors) and CHUB for our fire alarms and activation systems.

Required to undertake detailed presentations of all fire and safety management to Students during Freshers Week.

**Front of House/Reception**

The Head Porter ensures that the Lodge is a welcoming and professional place for people coming to the College. The Lodge provides the general switchboard of the College and handles incoming queries relating to accommodation, housekeeping, catering, conferences and maintenance emergencies. Given the Lodge is a focal point for all students, Fellows, staff and visitors it plays a core role in how professionally and efficiently the College is run. This is a key outcome for the Head Porter’s role.

**Administration**

The Head Porter ensures proper administrative systems are in place and appropriate training is given. Incoming mail is received by the Lodge and distributed to pigeonholes daily. The Franking machine is also operated by the lodge. Access cards are administered by the lodge. The Head Porter should ensure that appropriate records are kept up to date by the team. Various items such as meal tickets, stamps, laundry tokens, telephone cards and memorabilia are sold by the Lodge.

**Finance**

The Head Porter prepares and proposes the annual budget for consideration by the Bursar and Finance Committee. The Head Porter has responsibility for a budget of approximately £300k p.a. The Head Porter should ensure that any financial controls related to the Lodge are properly implemented.

**Staff Management**

The Head Porter leads, manages and supports the Porters’ Lodge staff which currently consists of a Deputy Head Porter, a Senior Porter, six full-time Porters and Casual Porters as required. Fostering effective teamwork is essential given the wide range of interactions the Lodge has within and outside the Colleg

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