Customer Trainer
3 weeks ago
Role Overview
The Customer Trainer will be responsible for delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties, including urology, gynecology, general surgery, thoracic, and trans-oral surgery.
Key Responsibilities
- Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
- Lead and support Specialized training programs and Society events, including working with surgeon educators and course participants to gather data and measure program effectiveness.
- Act as a subject matter expert for internal projects, as needed, and develop new product development training material/protocol.
- Support the Training team in improving existing training programs and collaborating on training research initiatives.
- Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products.
- Occasionally support the da Vinci System in a hospital operating room and troubleshoot and maintain training center logistics and equipment.
Requirements
- Professional training experience, clinical and/or operating room experience, and strong organizational skills are preferred.
- Ability to work independently, think critically, and solve problems is essential.
- Excellent oral and written communication skills and strong interpersonal skills are necessary for success in this role.
About Intuitive Surgical
Intuitive Surgical, Inc. is a leader in robotic-assisted surgical technology, striving to foster an inclusive and diverse team committed to making a difference in the world of minimally invasive care.
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