Customer Training Specialist

4 days ago


Reading, Reading, United Kingdom Intuitive Surgical Full time

We are seeking a highly skilled Customer Training Specialist to join our team at Intuitive Surgical.

About the Role

This is an exciting opportunity for a professional trainer to deliver da Vinci System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties.

The ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Training Delivery: Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
  • Specialized Training Programs: Lead and support Specialized training programs and Society events.
  • Survey Conductance: Conduct surveys to gather data and measure program effectiveness.
  • Subject Matter Expertise: Act as subject matter expert for internal projects, as needed.
  • New Product Development: Support new product development, training material/protocol development, and training research initiatives.
Qualifications and Requirements

To be successful in this role, you should possess:

  • Professional Training Experience: Preferred clinical and/or operating room experience.
  • Problem-Solving Skills: High capacity and excellent problem-solving skills.
  • Organizational Skills: Solid organizational skills and ability to operate independently.
  • Communication Skills: Excellent oral and written communication skills.
  • Interpersonal Skills: Strong interpersonal skills.
  • Medical-Device Experience: Medical-device experience preferred.
Salary and Benefits

The estimated salary range for this position is $80,000 - $120,000 per year, depending on location and experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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