Business Development Manager

5 days ago


Tunbridge Wells, Kent, United Kingdom Marshall Motor Group Full time
TPS General Manager Job Role

We are seeking a highly skilled General Manager to join our TPS branch in Tunbridge Wells. The successful candidate will be responsible for leading day-to-day operations in a busy retail parts branch, ensuring maximum sales of parts to trade and retail outlets, and providing exceptional customer care and satisfaction.

  • Lead a team comprising Sales Manager, Warehouse Operatives, Sales/Customer Service Reps, and Drivers.
  • Maximise sales of parts to trade and retail outlets.
  • Achieve the highest level of customer care and satisfaction.
  • Manage parts stock levels and keep debtors to a minimum.
  • Ensure accurate and timely completion of all department administration and operational data.
  • Develop a marketing and publicity strategy to promote all products and services effectively.
  • Brief the team regarding department objectives and provide regular feedback on achievements.
  • Develop and maintain professional working relationships with representatives from VWG/TPS.
  • Recruit, induct, and perform employee management duties, aiming to stabilise staff turnover by leading a motivated, productive, and rewarded team.
Requirements

To be successful in this role, you will be an experienced parts professional with leadership experience, from either a franchised dealership or a retail parts business. You will demonstrate the following skills:

  • Strong leadership skills with the ability to motivate a team.
  • A professional and calm approach with strong stakeholder management skills.
  • A commitment to the Marshall Values of People, Customers, Integrity, and Innovation.


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