Tenant Liaison Officer
3 days ago
We are seeking a skilled Tenant Liaison Officer to join our team at Community Housing Cymru, a leading charitable housing association in Wales. As a key member of our team, you will play a crucial role in providing exceptional service to our tenants regarding our retrofit and refurbishment programmes.
Our organization offers nearly 3,000 affordable homes for rent and sale to people in need across Mid and South Wales. We work closely with local authorities to deliver high-quality services and achieve substantial planned growth and expansion.
As a Tenant Liaison Officer, you will report to our Head of Assets & Sustainability and be responsible for supporting our approach to decarbonisation. You will seek and develop opportunities to ensure effective tenant liaison and engagement, leveraging your experience in the social housing or construction sector.
Key responsibilities include:
- Providing exceptional customer service to tenants
- Developing and implementing effective tenant liaison strategies
- Collaborating with cross-functional teams to achieve decarbonisation goals
- Staying up-to-date with industry trends and best practices
We are looking for a candidate with a customer-focused mindset, excellent communication skills, and the ability to work independently. If you are passionate about delivering high-quality services and making a positive impact on our community, we encourage you to apply.
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