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Lettings Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Reed Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Lettings Assistant. As a key member of our team, you will be responsible for providing exceptional service to our tenants and prospective clients.

Key Responsibilities:

  • Booking and Arranging Viewings: Coordinate property viewings for prospective tenants, ensuring a positive and informative experience.
  • Viewing Conducting: Take on the responsibility of conducting viewings, resulting in the opportunity to earn bonuses.
  • Enquiry Management: Manage enquiries from perspective tenants, calling warm leads to encourage viewings.
  • Tenant Support: Assist current tenants with any maintenance enquiries, acting as a liaison between tenants and the maintenance team.
  • Building Ambassadors: Provide a warm and welcoming presence within the apartment block, creating a positive atmosphere for both current and prospective tenants.

Requirements:

  • Organizational Skills: Exceptional organization skills to manage multiple viewings and tenant enquires efficiently.
  • Communication Skills: Strong communication skills both in verbal and written, in order to effectively coordinate with tenants and team members.
  • Attention to Detail: A good eye for detail, ensuring all aspects of the letting process are running smoothly and everything within the building is as it should be.
  • Customer Service Experience: Experience in a customer-facing role, preferably within the lettings or hospitality industry.

Benefits:

  • Competitive Salary: A competitive salary with the potential for bonuses.
  • Career Opportunities: Temp to perm possibilities, expanding career opportunities.
  • Supportive Team: A vibrant and dynamic office with an exceptionally supportive team.
  • Location: An extremely accessible location in the heart of Cardiff, with parking available or moments from the central train station.