Account Coordinator
1 month ago
- Contact delinquent customers via telephone and maintain consistent follow-up with these accounts in accordance with established performance matrix.
- Meet or exceed individual cash targets and call volume as assigned on a monthly basis.
- Escalate accounts where financial instability is apparent, including but not limited to payment & performance bond filings, and contacting end user or general contractor.
- Prepare and place identified accounts with appropriate legal counsel or third-party collection agency.
- Work with field office personnel and AR Management to identify process deficiencies and implement established best practices.
Requirements:
- 0-3 years of customer service/collection experience.
Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including best staffing company to work for in 2012 by SIA, recognized for excellence and maturity, among the Top 500 Diversity Owned Businesses, and ranked among top 10 service providers and 35th among private companies in New Jersey.
Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance.
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