Service Delivery Co-ordinator

1 week ago


Warrington, Warrington, United Kingdom Serco Full time

Company Overview

Serco is a leading provider of services to the UK government, with a strong commitment to delivering high-quality solutions that meet the needs of our clients.

About the Role

We are seeking an experienced Service Delivery Co-ordinator to join our team in the Asylum Accommodation and Support Contract (AASC) directorate. The successful candidate will be responsible for coordinating administrative duties to support the IA and Transport teams, ensuring service users' needs are met within agreed timeframes.

Key Responsibilities

  • Liaise with suppliers and sub-contractors to ensure fully compliant and effective transportation services.
  • Schedule and allocate workflows for collecting and transporting service users, as required by the contract.
  • Monitor the customer portal regularly and ensure all travel requests are uploaded to facilitate KPI 4 timescales.
  • Build effective relationships with key stakeholders, both internally and externally across the AASC contract.
  • Update visual management boards and contribute to operational excellence within the Service Delivery Centre.
  • Maintain data integrity of IT systems to support performance reporting.
  • Produce reports, briefings, and information updates to a high standard within limited timeframe.

Requirements

  • The ability to engage and create successful working relationships with internal and external stakeholders.
  • Effective communication skills to update colleagues and teams on progress.
  • Demonstrated time management skills and ability to prioritise tasks to meet specific deadlines.
  • Strong MS Excel skills and experience with ICT systems.
  • Able to travel within regions and occasionally within the UK (valid UK driver's licence required).
  • Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are mandatory.

Benefits

  • Up to 6% contributory pension scheme.
  • Employee Assistance Programme.
  • A safe and supportive culture.
  • Opportunity to make a positive difference to the prison and court systems.
  • Company passionate about diversity and inclusion.

Salary Information

£42,000 per annum, based on market rates and industry standards.



  • Warrington, Warrington, United Kingdom HBF Recruitment Ltd Full time

    HBF Recruitment Ltd are partnering with a reputable House Builder to find an exceptional Customer Care Coordinator. This is an exciting opportunity to join a successful Customer Service Team and make a real impact on customer satisfaction.As a Customer Care Coordinator, you will be the first point of contact for customers, dealing with their queries in a...


  • Warrington, Warrington, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Controller Planner for our Non-Emergency Patient Transport Services contract in Warrington.As a key member of our team, you will be responsible for planning and coordinating patients' journeys to and from their hospital appointments, as well as discharges and...


  • Warrington, Warrington, United Kingdom Path Recruitment Full time

    Service Controller Job DescriptionPath Recruitment is seeking a Service Controller to support the smooth operation of our plant hire service.Job SummaryWe are looking for a highly organized and detail-focused Service Controller to join our team. As a Service Controller, you will be responsible for ensuring the timely delivery of parts, accurate documentation...


  • Warrington, Warrington, United Kingdom ROUTE DELIVERY SOLUTIONS (RDS) LTD Full time

    About UsRoute Delivery Solutions (RDS) is a dynamic logistics company dedicated to providing efficient and safe transportation services. We operate a fleet of vehicles, serving clients across the UK. Our goal is to deliver exceptional customer experiences, leveraging cutting-edge technology to optimize our routes.Why Choose RDS?Dedicated support team for...


  • Warrington, Warrington, United Kingdom The Recruitment Co. Full time

    About The Recruitment Co.The Recruitment Co. is a leading recruitment agency based in the UK, specializing in placing talented individuals in dedicated call support roles for vulnerable and older people.Job OverviewWe are currently seeking an experienced Customer Service Advisor to join our client's team in Warrington. As a Customer Service Representative,...


  • Warrington, Warrington, United Kingdom Elysium Healthcare Full time

    As a key member of the Elysium Healthcare team, you will play a vital role in co-ordinating the engagement of service users at Arbury Court.The Patient Liaison aspect of this role will see you positively engaging with service users through the service users' council, questionnaires and surveys, while the Complaints aspect will involve professionally...


  • Warrington, Warrington, United Kingdom The Recruitment Co. Full time

    The Recruitment Co. is seeking an experienced 3.5T Van Delivery Driver for our client, a specialist in gaming terminal delivery.Key Responsibilities:Deliver gaming terminals to licensed premisesOperate a 3.5T van with tail liftEnsure safe manual handling of heavy loadsRequirements:Full current driving licenceVan driving experienceCustomer service skillsClean...


  • Warrington, Warrington, United Kingdom Anderselite Full time

    Job Title: Senior Health and Safety ProfessionalJob Summary:We are seeking a highly experienced Senior Health and Safety Professional to join our multidisciplinary construction consultancy. As a Senior Health and Safety Professional, you will provide Programme and Project H&S Support, CDM co-ordinator assurance/Principal designer services, and H&S Support to...


  • Warrington, Warrington, United Kingdom The Recruitment Co. Full time

    Job Title: 3.5T Van Driver for Gaming Machine DeliveryJob Description:The Recruitment Co is seeking an experienced driver for the delivery of gaming terminals. The ideal candidate will have a full current driving licence and van driving experience. The role involves movement of gaming machines in and out of our clients licensed premises, requiring manual...


  • Warrington, Warrington, United Kingdom fish4.co - Jobboard Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at fish4.co - Jobboard. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, resolving technical issues with various software applications, and assisting with technical support on projects as needed.Key...

  • Deli Assistant

    3 weeks ago


    Warrington, Warrington, United Kingdom James Hall & Co Full time

    About Our Deli TeamWe are seeking a reliable and hardworking Deli Assistant to join our team at SPAR Lostock Hall. As a Deli Assistant, you will play a key role in providing excellent customer service and preparing a range of ready-made and made to order products.Your ResponsibilitiesBuild relationships with our customers through excellent service and...


  • Warrington, Warrington, United Kingdom The Recruitment Co. Full time

    The Recruitment Co. is seeking an experienced 3.5T driver to join their team as a delivery driver for gaming terminals.Key responsibilities include:Delivering gaming machines to licensed premisesOperating a 3.5T van with tail liftManual handling of heavy loadsRequirements:Full current driving licenceVan driving experienceCustomer service skillsClean driving...


  • Warrington, Warrington, United Kingdom The Recruitment Co Full time

    Job Title: Customer Service Advisor for Vulnerable PopulationsJob Summary: The Recruitment Co is seeking a dedicated Customer Service Advisor to join our client's team in Warrington. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to vulnerable and older people through dedicated call support.Key...

  • Senior Design Manager

    4 weeks ago


    Warrington, Warrington, United Kingdom Fawkes & Reece (North) Full time

    Senior Design ManagerFawkes & Reece (North) is seeking an experienced Senior Design Manager to join their Design & Technical team based in Warrington.About the RoleThe successful candidate will report to the Technical Director and be responsible for ensuring the compliance of the design from inception through to operation of the building.Ensure compliance...


  • Warrington, Warrington, United Kingdom NES Fircroft Full time

    Job Title: Service Delivery SpecialistAbout the Role:We are seeking an experienced Service Delivery Specialist to join our team at NES Fircroft. As a Service Delivery Specialist, you will be responsible for coordinating and overseeing all service jobs with necessary resources, spare parts, and logistics.Key Responsibilities:Manage the service order process...


  • Warrington, Warrington, United Kingdom Future Engineering Full time

    Job OverviewA career-defining opportunity has arisen for a Service Delivery Specialist to join Future Engineering, a world-leading business driving innovation and excellence in the industry. Reporting to the Technical Director, the successful candidate will be responsible for delivering exceptional technical support to our clients, ensuring seamless service...


  • Warrington, Warrington, United Kingdom Forrest Recruitment Full time

    Job Title: Service Delivery CoordinatorAbout the Role:We are seeking an experienced Service Delivery Coordinator to join our team at Forrest Recruitment. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and takes pride in providing excellent customer service.Key Responsibilities:To coordinate the delivery of services...


  • Warrington, Warrington, United Kingdom Advanced Resource Managers Full time

    Job DescriptionJob Title: Service Contract ManagerLocation: WarringtonSalary: £45,000 + per annum (negotiable depending on experience)Hours of work: Monday to Friday 8 am until 4.30 pm + overtimeBenefits:30 days of holiday including bank holidayCompany VanCompany PhoneBonus incentive schemeTraining as requiredThe Role:Travel to various sites to ensure the...


  • Warrington, Warrington, United Kingdom Betfred Group Full time

    Job Title: Retail Service Delivery ExpertSalary: £38,000 - £50,000 per annumAbout the RoleWe are seeking a highly skilled Retail Service Delivery Expert to join our team at Betfred Group. In this role, you will be responsible for delivering exceptional customer service and ensuring high-quality service delivery to our retail customers.Key...


  • Warrington, Warrington, United Kingdom Jacobs Full time

    At Jacobs, we're looking for a talented Senior Structural Designer to join our team in Birchwood, Warrington. As a key member of our CS&A team, you'll be responsible for delivering high-quality design solutions for major projects. Your expertise in Revit, Civils 3D, AutoCAD 2D, and Autodesk Design Review will be essential in producing GA and detail drawings...