Service Operations Manager
1 month ago
Path Recruitment is seeking a Service Controller to support the smooth operation of our plant hire service.
Job Summary
We are looking for a highly organized and detail-focused Service Controller to join our team. As a Service Controller, you will be responsible for ensuring the timely delivery of parts, accurate documentation completion, and providing training and guidance to the customer service team.
Key Responsibilities
- Coordinating with the parts department for timely delivery of parts
- Ensuring all documentation is completed accurately and on time
- Providing training and guidance to the customer service team
- Managing and supervising engineer locations to ensure they attend the right jobs by working closely with the after-sales and administrative teams
- Participating in an on-call rota and attending national and international meetings/exhibitions as required
Requirements
To be successful in this role, you may have worked as a Customer Service Advisor, Hire Controller, Service Co-ordinator, Rental Administrator, Rental Manager, Hire Coordinator, Customer Service Administrator, Service Controller, or Hire Administrator. Experience in plant hire, tool hire, powered access, builders' merchants, commercial vehicles, agriculture, or construction hire would be advantageous.
About the Company
We are a well-established company hiring earth-moving equipment to the quarry industry, known for exceptional customer service and high-quality equipment. We value our employees and offer a range of benefits, including a company vehicle, free on-site parking, 25 days holiday, and a company health benefit scheme.
What We Offer
- Salary up to £40,000 depending on experience
- Company vehicle
- Free on-site parking
- 25 days holiday + bank holidays
- Company health benefit scheme
How to Apply
Ready to take the next step in your career? Please click apply to submit your application. We look forward to hearing from you.
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