Customer Service Representative

15 hours ago


Loughborough, Leicestershire, United Kingdom fabric recruitment Full time

Customer Service Co-ordinator Role

Loughborough

£25,000 - £27,000 + Bonus

Fabric Recruitment is seeking a skilled and motivated individual to fill the role of Customer Service Co-ordinator. This position offers an exciting opportunity to contribute to the success of our clients by providing exceptional customer service and support.

This role involves handling customer inquiries, processing orders, and managing customer accounts. The ideal candidate will have a proven track record of delivering excellent customer service, with a strong focus on building strong relationships and identifying opportunities to upsell products or services.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Process orders accurately and efficiently, ensuring timely delivery.
  • Manage customer accounts and build strong relationships.
  • Utilize geographic knowledge to coordinate efficient load planning.
  • Identify opportunities to upsell products or services.
  • Contribute to stock rotation strategies to optimize inventory management.

Requirements:

  • Previous experience in customer service and sales.
  • Strong communication and interpersonal skills.
  • Ability to work autonomously and take initiative to solve problems.
  • Geographic knowledge and analytical skills.

About Fabric Recruitment:

Fabric Recruitment is a leading recruitment agency specializing in placing talented individuals in exciting roles. We are committed to delivering exceptional service and support to our clients and candidates.



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