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Customer Service Representative

2 months ago

Loughborough, Leicestershire, United Kingdom Meriden Media Full time

Join Meriden Media's Outbound Sales Team

We are seeking experienced Contact Centre Agents to become integral members of our team. As a Customer Service Representative, you will play a crucial role in converting existing customer calls into sales using effective listening and questioning skills.

Key Responsibilities:

  • Call existing customers to discuss their needs and preferences
  • Use persuasive communication skills to convert calls into sales
  • Meet and exceed sales targets through effective sales techniques
  • Provide exceptional customer service to ensure customer satisfaction

Requirements:

  • Previous experience in a Contact Centre or sales role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Knowledge of sales techniques and customer service principles

What We Offer:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment
  • The opportunity to work for a market leader in the Telecommunications industry