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Retail Team Leader

2 months ago

Watford, Hertfordshire, United Kingdom DCK Group Full time
DCK Group is seeking a highly skilled Retail Team Leader to join our team. As a key member of our retail team, you will be responsible for providing face-to-face contact and hands-on merchandising expertise in the stores we work with. You will also be responsible for line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

Responsibilities:

* Provide excellent product presentation and visual merchandising standards to optimise sales
* Deliver exceptional customer service and build strong relationships with customers
* Manage and motivate a team of retail associates to achieve sales targets and provide a positive customer experience
* Follow all operational processes and policies to ensure an efficient and safe working environment

Requirements:

* Supervisory experience in a retail setting is a must
* Confident and positive with good interpersonal skills
* Happy to work unsupervised, following written and visual instructions
* Has a great standard of personal presentation as an ambassador for our brands
* Able to travel efficiently to all locations in the zone using your own vehicle
* Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later
* Confident with the use of Mobile software and Apps

If you are a motivated and experienced retail professional looking for a new challenge, please send an updated CV to be considered for this exciting opportunity.