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Income Recovery Specialist

1 month ago

Oxford, Oxfordshire, United Kingdom Oxford City Council Full time

Key Responsibilities:

We are seeking a skilled Income Recovery Specialist to join our Income Team. The successful candidate will be responsible for managing customer accounts and contributing to the maximisation of the Council's income.

Key Accountabilities:

  • Manage a caseload of housing rent accounts and take appropriate action in accordance with the Council's Income Collection Policies and Procedures.
  • Work collaboratively with the income collection team to provide a comprehensive income collection service to all customers of the Council.

Requirements:

To be successful in this role, you will need to be proactive and customer-focused, with excellent communication and problem-solving skills.