Residential Services Coordinator
6 hours ago
We are looking for a skilled and motivated individual to fill the position of Residential Services Coordinator at Leeds Bread Co-op.
In this role, you will be responsible for providing high-quality residential services to our customers, including rent collection, lettings, tenancy and estate management, and resident engagement.
Key Responsibilities:
- Deliver an efficient customer-focused service, ensuring maximum performance levels and continuous improvements in all areas of residential services.
- Be responsible for the achievement of performance targets within a defined geographical area.
- Maximise various income streams to the authority and our tenants, including housing and other benefits.
- Deal with issues of anti-social behaviour, nuisance, and work with other agencies to help create safe and sustainable communities.
About the Team:
You will be joining a dedicated and passionate team that is committed to providing exceptional customer service and delivering high-quality residential services. We value diversity and inclusion and are an Age-friendly Employer, a Mindful Employer, and a Disability Confident Leader.
Requirements:
- Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities.
- Awareness of current housing issues, legislation, policies, and local strategies and initiatives.
- Experience of working with a range of computer software packages, including Microsoft Office.
- Ability to understand and observe Leeds City Council Equal Opportunities Policy.
What We Offer:
- A competitive salary of approximately £27,000 - £30,000 per annum, depending on experience.
- A range of staff benefits, including flexible and hybrid working arrangements, a clear career pathway, and continuing professional development opportunities.
- The opportunity to work in a dynamic and supportive team, making a real difference in the lives of our customers and communities.
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