Customer Service Representative

3 days ago

Ringwood, Hampshire, United Kingdom South West Recruitment Ltd Full time
Customer Admin Assistant

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Admin Assistant. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound telephone enquiries, email, and web chat.

The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering outstanding customer service. If you are a motivated and customer-centric individual who is looking for a new challenge, we encourage you to apply.

Key Responsibilities:
  • Respond to customer enquiries via phone, email, and web chat
  • Provide accurate and timely information to customers
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with the customer service team to achieve excellent customer satisfaction
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Previous experience in a customer-facing role is desirable
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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