Assistant Reception Manager

3 weeks ago


Bournemouth, Bournemouth, United Kingdom The Nici Full time

The Nici is a rapidly growing destination hotel in Bournemouth, looking for exceptional talent to join its team. With £20m investment and 84 luxury bedrooms, our hotel has transformed Bournemouth's accommodation landscape.

As an Assistant Reception Manager, you will be responsible for ensuring every guest receives the ultimate in customer service. You will be required to be an effective communicator, experienced in complaint handling, a true motivator of people, and fully experienced in all aspects of Front Office.

Key Responsibilities:

  • Collate guest feedback, billing, and revenue posting
  • Provide exceptional hospitality while creating a vibrant enjoyable working environment
  • Collaborate with the team to achieve exceptional guest satisfaction

Benefits:

  • Excellent progression opportunities within The Nici Hotels Group
  • Individual and bespoke career and progression pathways
  • Competitive salary across all roles
  • Unique on-the-job training and development with opportunities for internal promotions
  • Hotel stay and Food and Beverage discounts across The Nici Hotels Group
  • Access to an exciting benefits and discount platform
  • Employee Assistance Program
  • Stylish, seasonal boutique uniform
  • Meals included while on duty

About The Nici

The Nici is a vibrant and exciting hotel that is passionate about providing exceptional hospitality. We are committed to creating a fun, welcoming, and inclusive team environment where you can thrive and build your own career.



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