Customer Service Representative

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Avery Healthcare Full time

About Avery Healthcare
As one of the largest providers of luxury elderly care homes in the UK, our vision is to create meaningful lives together. We believe that the later years of our residents' lives should be as enriching as any other.

About the Role
As a Receptionist, your focus will be to provide professional, high-quality customer service as the first point of contact within the home. You will also be responsible for administrative tasks, maintaining databases, and providing assistance as required.

Responsibilities
• Answer the telephone and respond to enquiries at reception. Redirect calls to relevant staff and record messages accordingly.
• Complete reception-related administration, maintaining databases, and provide administrative assistance as required.
• Maintain the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About You
We are looking for an individual who embodies our values of caring, supportive, honest, respectful, and accountable. To be successful in your application, you should have excellent communication skills, be confident in using computers, and have a positive attitude.

Requirements
• Excellent verbal and written communication skills.
• Confident in using computers.
• Positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints.

About Avery
We take pride in providing exceptional care and experience throughout our growing portfolio of over 100 care homes. We are the preferred choice for residents and employees alike.



  • Bournemouth, Bournemouth, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our students and visitors.As a Customer Service Representative, you will be responsible for:Providing cheerful reception service to all students and visitorsEngaging with customers and colleagues through excellent oral and written...


  • Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    At 4Com Plc, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional telephone support to our customers, ensuring their systems are maintained and they are satisfied with our service.The ideal candidate will have an excellent telephone manner, previous...


  • Bournemouth, Bournemouth, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our students and visitors.As a Customer Service Representative, you will be responsible for:Providing cheerful reception service to all students and visitorsPossessing excellent oral and written communication skills, including the ability...


  • Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with excellent communication skills and a passion for delivering results.Key Responsibilities:Engage with customers to understand their needs and provide solutions.Collaborate with the operational team to...


  • Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Responding to customer inquiries via phone, email, and chatProviding accurate information about products and servicesResolving customer issues efficiently and escalating when necessaryProcessing...


  • Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Are you looking for a challenging and rewarding career in sales?We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at 4Com Plc. As a Customer Service Representative, you will play a vital role in providing high-quality customer service and promoting our products and services across the UK.Key responsibilities...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Customer Service RepresentativeChristchurch, DorsetMonday to Friday 09.00am to 17:30£24,380 per annumWe are seeking a highly organised and detail-focused Customer Service Representative to join our Travel Claims team. As a Customer Service Representative, you will be responsible for accurately assessing claims in line with policy terms and conditions and...


  • Bournemouth, Bournemouth, United Kingdom ESET DACH Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're looking for a skilled Customer Service Representative to join our team at ESET DACH.Key Responsibilities:Provide top-notch customer support via phone, email, and other channels.Work closely with our resellers to resolve issues and improve their...


  • Bournemouth, Bournemouth, United Kingdom ESET DACH Full time

    Customer Service RepresentativeAt ESET DACH, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer inbound calls and respond to customer inquiries in a timely and professional...


  • Bournemouth, Bournemouth, United Kingdom ESET DACH Full time

    Customer Service RepresentativeAt ESET DACH, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer inbound calls and respond to customer inquiries in a timely and professional...


  • Bournemouth, Bournemouth, United Kingdom learndirect Full time

    Customer Service RepresentativeAt learndirect, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our learners, ensuring they have a positive experience with our courses and services.Main Responsibilities:Provide first-line...


  • Bournemouth, Bournemouth, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Kaplan Living. As a key member of our residential team, you will be responsible for providing exceptional customer service to our students and visitors.Key Responsibilities:Provide a warm and welcoming reception service to all students and...


  • Bournemouth, Bournemouth, United Kingdom Kaplan International Languages Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Kaplan Living. As a key member of our residential team, you will be responsible for providing exceptional customer service to our students and visitors.Key Responsibilities:Provide a warm and welcoming reception service to all students and...


  • Bournemouth, Bournemouth, United Kingdom learndirect Full time

    Customer Service RepresentativeAt learndirect, we're looking for a Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our learners, responding to their queries, and resolving any issues they may have.Main Responsibilities:Provide first-line support to...


  • Bournemouth, Bournemouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Customer Service RepresentativeKey Responsibilities:Providing empathetic support to customersResolving disputes and referring to colleagues for adviceAccurately recording informationConfidently making outbound callsRequirements:Highly organized under pressure with good attention to detailProficient in written communicationCustomer service experience –...


  • Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    At 4Com Plc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional telephone support to our customers, ensuring their systems are maintained and they are satisfied with our service.The ideal candidate will have previous experience in an...


  • Bournemouth, Bournemouth, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries and resolving...


  • Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for talented individuals to join our team as Customer Service Representatives at beBee Professionals in Bournemouth. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in...


  • Bournemouth, Bournemouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...