Practice Administrator
2 weeks ago
Job Overview: We are seeking a skilled Practice Administrator to join our team at The Panton Practice. This dynamic role involves providing administrative support to clinical staff and managing patient inquiries in various formats.
Main Duties:
- Assisting with patient registrations, workflow management, and coding of hospital and professional correspondence.
- Managing patient appointments, facilitating e-Consultations, and assigning workloads to the appropriate clinician.
- Handling phone inquiries and queries in accordance with established protocols.
- Addressing issues and queries from patients, doctors, nurses, and other relevant agencies.
- Organising and retrieving medical records, letters, and test results.
- Updating patient information on the computer system.
- Ensuring the practice premises are ready for the day, maintaining tidiness, and replenishing stationery supplies.
Person Specification:
- GCSE level or equivalent.
- Demonstrable administrative and reception experience.
- Ability to work in a flexible way and respond to change.
- Advanced computer literacy and keyboard skills.
About Us: The Panton Practice is a large GP practice dedicated to serving a diverse population. Our team is comprised of experienced professionals, including GP Partners, Salaried GPs, Nurse Practitioners, and our invaluable Reception and Admin team.
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