Front of House Manager

3 weeks ago


Bournemouth, Bournemouth, United Kingdom The Ivy Collection Full time

We're seeking a highly skilled Reception Manager to join our dynamic team at The Ivy Collection.

This is a fantastic opportunity to work in one of the UK's most-loved restaurant brands, where you'll be responsible for ensuring our guests receive a positive and professional first impression.

As a Reception Manager, you'll be the first point of contact for our guests, and it's essential that you have excellent communication skills and a warm, welcoming demeanor.

Key responsibilities include:

  • Welcoming guests and ensuring they receive a positive first impression
  • Managing bookings and allocating tables efficiently
  • Training and leading the reception team
  • Providing accurate information about our restaurant and menu
  • Handling payments and ensuring all transactions are processed correctly

To be successful in this role, you'll need:

  • At least 3 years of experience in a similar position
  • Excellent English language skills
  • Ability to work under pressure and think on your feet
  • Exceptional customer service skills

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