Customer Success Executive

1 month ago


Derby, Derby, United Kingdom Corecruitment Full time

We are seeking a skilled Customer Success Executive to join our team at Corecruitment. This role involves working with existing customers to onboard, train, and support them in using our tech products. The ideal candidate will have previous experience in a customer success or helpdesk role and excellent verbal and written communication skills.

About the Company:

Our client is a leading tech company in the foodservice industry, providing innovative solutions to restaurants and foodservice businesses. They are looking for someone to work closely with their internal teams to resolve customer issues and maintain accurate documentation.

Key Responsibilities:

  • Onboard and train new customers on our tech products
  • Collaborate with internal teams to resolve customer issues
  • Maintain accurate documentation of customer interactions
  • Meet face-to-face with customers to discuss their needs and provide support

Requirements:

  • Previous experience in a customer success or helpdesk role
  • Excellent verbal and written communication skills
  • Full UK driving license is essential

What We Offer:

  • Car allowance
  • Performance-related bonus
  • Private health insurance
  • Home broadband and mobile phone


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