Helpdesk Engineer

3 weeks ago


Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

Uptime Solutions Ltd is seeking a highly skilled Helpdesk Engineer to join our team. This position comes with a competitive salary of £22,000 - £27,000 per annum.

Job Overview

In this role, you will be responsible for providing first-line technical support to our clients, working closely with our senior engineers to resolve complex issues. Your key responsibilities will include:

  • Delivering high-quality technical support via various channels.
  • Troubleshooting Windows 10, Office 365, and other relevant software.
  • Collaborating with internal teams to ensure seamless issue escalation and resolution.
Requirements

To succeed in this role, you should have:

  • A solid understanding of network administration principles.
  • Strong communication and problem-solving skills.
  • The ability to work effectively in a fast-paced environment.

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