IT Helpdesk/service Desk/1st Line Support

3 days ago


Crawley, United Kingdom Reed Full time

IT Helpdesk/First Line Support

Type **:12 Month Fixed Term Contract**

**Salary**: Up to 25,000 depending on experience.

Location: Crawley - On Site Position

This is an exciting chance to join a global distribution company with a worldwide presence.

To be suitable for this role you will have experience an Help Desk type role with exposure to Office 365/Windows Technologies ,outstanding communication skills and most importantly a desire to develop and grow in a busy service desk environment.

Key Skills
- Good telephone manner/telephone support type experience
- Excellent Communication Skills
- Ability to liaise with a variety of users on a day to day basis
- Knowledge of O365 would be advantageous as would exposure to Jira (or similar ticketing systems)
- IT Related qualification - Apprenticeship/Degree would be beneficial.

1st Line Helpdesk Support/ First Line Support/1st Line Support/ Helpdesk Administrator/ Helpdesk Coordinator/Service Desk/IT Helpdesk/Service Desk Analyst/Helpdesk Engineer/Helpdesk Technician/First Line Support Analyst/1st Line Support Analyst



  • Crawley, United Kingdom Gold Group Ltd Full time

    **1st Line IT Helpdesk Engineer Crawley, West Sussex** **Brief** 1st Line IT Helpdesk Engineer needed for a highly reputable IT Solutions organisation based in Crawley, West Sussex who are looking to employ an experienced and well-rounded 1st Line IT Helpdesk Engineer that takes pride in their work. The 1st Line IT Helpdesk Engineer responsible for the...

  • 1st Level Support

    3 days ago


    Crawley, United Kingdom Premier IT Full time

    I am working with one of my key clients who are looking for someone to join their support team on a permanent basis. This is **an onsite role, based in Crawley**, and does require occasional travel to other offices. You will be reporting tothe Operations Director and your daily responsibility will be to provide Helpdesk support. **1st Line Support** The...


  • Crawley, United Kingdom Gold Group Ltd Full time

    **2nd Line IT Helpdesk Engineer Crawley, West Sussex** **Brief** 2nd Line IT Helpdesk Engineer needed for a highly reputable IT Solutions organisation based in Crawley, West Sussex who are looking to employ an experienced and well-rounded 2nd Line IT Helpdesk Engineer that takes pride in their work. The 2nd Line IT Helpdesk Engineer responsible for the...


  • Crawley, United Kingdom Reed Full time

    IT Support Analyst (1st/2nd Line Support) Type: Permanent Location: Crawley (role can be worked predominantly remotely, with the need to be in Crawley as little as one day per week) **Salary**: Up to £26,000 per annum (potential negotiation) You will be the first point of contact for technical assistance for users and provide hands on and remote...


  • Crawley, United Kingdom Reed Full time

    IT Support Engineer (1st/2nd Line Support) Type: Permanent Location: Crawley (role can be worked predominantly remotely, with the need to be in Crawley as little as one day per week) **Salary**: Up to £26,000 per annum (potential negotiation) You will be the first point of contact for technical assistance for users and provide hands on and remote...


  • Crawley, United Kingdom Rise Technical Recruitment Limited Full time

    **1st Line Support Engineer** **Crawley** **£23,000 - £27,000** An amazing opportunity for an 1st Line Support Engineer to develop in an established and growing company in an exciting role, where you will be responsible for being the first point of contact for any IT problems within the business. On offer is a role where you will be able to develop...


  • Crawley, United Kingdom Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What’s this role about?As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...


  • Crawley Down, United Kingdom Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about?As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...


  • Crawley, United Kingdom Integral Recruitment Ltd Full time

    **2nd Line Support Engineer Crawley, RH10** £23,000 - £26,000 plus benefits including training and funding for Microsoft certifications as well as company social events and lunches **Keywords; **Service Desk, ServiceDesk, Helpdesk, IT support, IT engineer, 1 st line, 2 nd line, MSP, Microsoft Certifications, Cloud, Office 365, Server, Networking, Active...


  • Crawley, United Kingdom ITDS Managed Services Ltd Full time

    **JOB SPECIFICATION** **Job Title**:IT Service Desk Apprentice **Reporting to**:IT & Service Desk Manager / Service Desk Lead **Business Unit**: ITDS Managed Services Limited **Department**: Managed Services Support **Job Purpose**: To join the ITDS Managed Services IT & MPS service desk to train as a 1st line support technician role covering both...


  • Crawley, United Kingdom CV-Library Full time

    Are you interested in IT Support and eager to kickstart your career within a Service Desk role? Do you consider yourself self-motivated, a flexible worker and a great team player? Our client, an expanding and growing IT company, are looking to recruit an IT Service Desk Executive to join their dynamic and friendly team in Crawley. This is an exciting...


  • Crawley, United Kingdom Byron Recruitment Full time

    Are you looking for your next move into an expanding business you can grow with? Our leading financial services’ client based in Crawley, West Sussex, are looking for an IT Desk Support Supervisor passionate about the future of digital, to join their newand evolving IT department. An opportunity to utilise cutting edge software/hardware and lead a...

  • 1st Line Support

    5 days ago


    Crawley, United Kingdom First Recruitment Services Limited Full time

    **Salary**: £19,000 - **Location**: Crawley - **Hours**:9am - 5.30pm - 1 Hour lunch **Key Duties: - ** - Answering the telephone and logging calls - Providing 1st line technical troubleshooting steps and clear notes before escalating to senior engineers - Ensuring that documentation and tickets notes are kept up to date - Communicating effectively with...


  • Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

    We are seeking a talented Technical Service Desk Agent to join our ITDS Managed Services support desk team. As a key member of our team, you will provide high-quality 2nd and 3rd line technical IT support to our clients in the Manor Royal Business District.This exciting opportunity requires a strong background in IT services, preferably with experience...


  • Crawley, United Kingdom CV-Library Full time

    1st Line IT Support Engineer - Crawley - £27,000 - Paid Certifications! Role: 1st Line IT Support Engineer Areas: Crawley Salary: £25,000 - £27,000 (DOE) - Great Training Programme! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team...


  • Crawley, United Kingdom Uptime Solutions Ltd Full time

    **Service Desk Co-Ordinator** **What will I get up to day to day?** As a Service Desk Co-Ordinator, you will ensure that our customers receive the best possible level of support from our service desk team. Utilizing dashboards within our PSA system you will ensure tickets are kept regularly updated with customer communications and that all available...


  • Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

    **Job Title**: Operations Support Desk Advisor **Base Location**: Crawley HQ **Type of Contract**: Permanent **Hours**: Full time, 37.5 hours per week **Salary**: Band 3 NHS Agenda for Change, £20,330 - £21,777. This post also attracts NHS unsocial hours payments under Section 2 (England) **DBS Requirement**: A DBS check will be required for anyone...


  • Crawley, United Kingdom Context Recruitment Limited Full time

    **Technical Support Analyst** An exciting opportunity has arisen with a leading Managed Services Provider based in Crawley. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 1st line technicalsupport team. They specialise in providing Cloud, Connectivity, UC &...

  • IT Helpdesk Engineer

    2 weeks ago


    Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Uptime Solutions Ltd Overview:We are a forward-thinking company that prioritizes innovation and excellence in all aspects of our operations. Our mission is to deliver world-class technical support services that exceed our clients' expectations.Job Title: Technical Support SpecialistThis is an exciting opportunity to join our dynamic team as a 1st Line...


  • Crawley, United Kingdom Jump IT Recruitment Full time

    NEW PERMANENT OPPORTUNITIES FOR 2 x 2ND LINE DESKTOP SUPPORT PROFESSIONALS. To Join a growing Financial Services company that covers between 7am and 7pm (on a rota basis), The role will be hybrid so you must be able to drive to Crawley offices. You will ideally be someone who has come up via 1st line support work into 2nd line and wanting to join a larger...