Meeting & Events Floor Manager

3 days ago


London, Greater London, United Kingdom Pan Pacific London Full time
About the Role

We are seeking a highly skilled and experienced Meeting & Events Floor Manager to join our team at Pan Pacific London. As a Meeting & Events Floor Manager, you will be responsible for delivering exceptional experiences for our guests, ensuring the smooth operation and execution of all meetings, conferences, and events.

Key Responsibilities
  • Ensure all event spaces are prepared according to client specifications and hotel standards.
  • Coordinate with the events team to ensure all logistical needs are met, including AV, seating, and catering requirements.
  • Supervise, train, and motivate the events team, including floor staff, servers, and support personnel.
  • Serve as the primary point of contact for clients during events to ensure satisfaction.
  • Coordinate with the kitchen, AV teams, and external vendors to ensure smooth event execution.
  • Maintain accurate records of event details, client requests, and team schedules.
Benefits of Working at Pan Pacific London
  • Access to Mental Health First Aiders
  • Celebrate your Birthday with an extra day off
  • Cycle to Work Scheme
  • Referral Scheme
  • Seasonal Ticket Loan
  • Enhanced Maternity and Paternity Policy
  • Eye Care Voucher Scheme
  • Social & Employee Wellness Activities
  • Employee Assistance Programme including 24/7 virtual GP and financial advisors
  • 2 Hotel-Wide Social Events a year as well as additional social gatherings
  • Flexible Work Policy
  • Dry cleaning for uniforms and work attire
  • Reward and Recognition – Star of the Month, Manager of the Quarter and Star of the Year
  • Guest Experience Programme
  • Discount on our Food and Beverage Outlets
  • Discount on Internal Spa Treatments
  • Culture Club – Focuses on Diversity and Inclusion
  • Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
  • Complimentary meals prepared for you by our chefs
  • 2 Study Days per year (fully paid and in addition to your annual leave)
  • 2 Volunteer Days per year (fully paid and in addition to your annual leave)
  • Progression – our goal is to always to coach and keep our employees helping you to develop and grow internally and within the PPH Group
  • Additional YuLife Perks


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