Customer Service Supervisor

1 week ago


Borough of Swale, United Kingdom Premier Inn Full time
Job Description
In this challenging yet rewarding role as a Duty Manager, you'll be responsible for overseeing the day-to-day operations of our hotel. Your primary goal will be to ensure that our guests receive an exceptional experience, with friendly and efficient service from all members of our team.

Your Key Responsibilities:
* Provide leadership and guidance to your team to achieve excellent customer satisfaction
* Implement processes and procedures to improve hotel efficiency and productivity
* Develop and maintain strong relationships with colleagues, guests, and external partners

Join Our Team
* Apply your skills and experience to make a real difference in our guests' lives
* Enjoy a competitive salary and benefits package, including a Whitbread Benefits card offering discounts
* Take advantage of opportunities for career progression and professional development within our company

Salary and Benefits:
The hourly rate for this role is £59.90. As a Premier Inn team member, you'll also enjoy a range of benefits, including training and support, pension and saving schemes, and discounts on shops, utility bills, travel, and more.

Total Estimated Salary (annual): approximately £49,950 based on 40 hours/week.

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